Improve your Electronic Commerce course with this text

  • Updated Content for 2018

    The book is organized into 15 chapters grouped into 5 parts. Part 1 is an Introduction to E-Commerce and E-Marketplaces. Part 2 focuses on EC Applications, while Part 3 looks at Emerging EC Platforms, with two new chapters on Social Commerce and Enterprise Social Networks. Part 4 examines EC Support Services, and Part 5 looks at E-Commerce Strategy and Implementation. Extensive, vivid examples from large corporations, small businesses from different industries and services, governments, and nonprofit agencies from all over the world, make concepts come alive. These examples, which were collected by both academicians and practitioners, show the students the capabilities of EC, its cost and justification, and the innovative ways corporations are using EC in their operations.

  • For Faculty

    Instructor's Manual :: A comprehensive reference to the materials in the text with teaching ideas and sample responses to all cases, questions and student work.

    Testbank :: A variety of true/false, multiple choice and essay questions to assess your students' understanding of the material in each chapter.

    Click Here to Visit the publisher for the Instructor Manual & Testbank.

    PowerPoint slides :: A comprehensive set of slides (including figures) has been prepared to accompany each chapter of the text.

    Click Here to download the PowerPoint Slides.

  • Real-World Materials

    Assessments, exercises, case studies, video examples and class projects at the end of every chapter. Extensive, vivid case studies from businesses in different industries from all over the world. Website resources, numerous exercises, and extensive reference supplements.

    Click Here to download additional online tutorials.

  • Why Pay more?

    Compare our new text to competing E-Commerce titles and you will find they are MUCH less comprehensive (fewer Internet links, discussion of global issues and social commerce) and more expensive.

About the Authors

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Efraim Turban is a visiting scholar at the Pacific Institute for Information System Management, University of Hawaii. He earned his M.B.A. and Ph.D. at the University of California, Berkeley. Previously, he was on the staff of several universities including City University of Hong Kong, Lehigh University, Florida International University, California State University Long Beach, Eastern Illinois University, and the University of Southern California. Dr. Turban is the author of over 100 refereed papers published in leading journals such as Management Science, MIS Quarterly, and Decision Support Systems. He is also the author of 20 books including Electronic Commerce: A Managerial Perspective and Information Technology for Management. He is also a consultant to major corporations worldwide. Dr. Turban's current areas of interest are Web-based decision support systems, using intelligent agents in electronic commerce systems, and collaboration issues in global electronic commerce.

Jon C. Outland is the System Division Chair of Business for Herzing University, Menomonee Falls, Wisconsin. He holds a Ph.D. in Business Administration as well as a Master's in Business Administration (MBA), and a Master's of Science in Information Systems with an Electronic Commerce concentration. Dr. Outland teaches many courses in the MBA program, and specializes in concepts related to Project and Information Technology Management. He has been teaching and developing e-commerce and other business/IT courses online for over 18 years. Dr. Outland has more than 22 years of industry experience in high-tech companies and has been helping firms deploy e-commerce solutions since 1998. He is a certified Project Management Professional (PMP), and is personally interested in the creation and marketing of online solutions for small to medium-sized businesses.

David King earned his Ph.D. from the University of North Carolina at Chapel Hill. He worked for over 30 years as a manager and executive responsible for the design and development of large scale enterprise commercial software in the supply chain planning, retail planning and performance management arenas. Prior to retiring in 2014, he was the EVP of Product Development and Management at JDA Software. In addition to his work in commercial software, he has also authored and co-authored a number of published research papers and books in the areas of intelligent decision support, business intelligence, performance management, and e-commerce.

Jae K. Lee is the HHI Chair Professor in the College of Business, and currently serves as the head of Graduate School of Green Growth and the Director of EEWS (Energy, Environment, Water, and Sustainability Initiative) Research Center (former EEWS Initiative) at KAIST (Korea Advanced Institute of Science and Technology). He has been a Professor of Management Information Systems and Electronic Commerce at KAIST since 1985, and served as Dean of the College of Business during 2006-7. He is a Fellow of the Association of Information Systems, the global organization of IS researchers. He received a B.A. in Industrial Engineering from Seoul National University (1973), a M.S. in Industrial Engineering from the KAIST (1975) and a Ph.D. in Operations and Information Systems from the Wharton School, University of Pennsylvania (1985). He was a visiting professor of the Wharton School at the University of Pennsylvania (2000), University of Texas at Austin (1995), Carnegie-Mellon University (1989), and City University of Hong Kong (2001). He was the founding editor-in-chief of the journal, Electronic Commerce Research and Applications (Elsevier, SSCI and SCIE Accredited), and was the founding chair of the International Conference on Electronic Commerce. During 2005-6, he was appointed as Associate Dean of Faculty and Research, School of Information Systems at Singapore Management University.

Ting-Peng Liang is National Chair Professor of Information Management and Director of Electronic Commerce Research Center at the National Sun Yat-sen University in Taiwan and Visiting Professor of City University of Hong Kong. He is also a Fellow of the Association for Information Systems. He received his doctoral degree from The Wharton School of the University of Pennsylvania and had taught University of Illinois, Purdue University and the Chinese University of Hong Kong. He has published more than 100 research articles, including more than 60 in academic journals. His primary research interests include electronic commerce, intelligent decision support, knowledge management, and strategic applications of information systems. His papers has appeared in journals, such as Management Science, MIS Quarterly, Communications of the ACM, Journal of MIS, Operations Research, Decision Support Systems, Information and Management, Decision Sciences, IEEE Computer, IIE Transactions, International Journal of Electronic Commerce, and many others. He also serves as the founding editor of the Pacific Asia Journal of AIS and on the editorial boards of several academic journals, such as Decision Support Systems, International Journal of Electronic Commerce, Journal of Computer Information Systems, Electronic Commerce Research and Applications, Journal of the Association for Information Systems.

Deborrah C. Turban (Turban Company Inc., previously with the University of Santa Thomas in the Philippines) brings expertise in EC research and analysis.