Improve your Electronic Commerce course with this text
Click the links to download/view the PDFs.
Online Tutorial T1 - Electronic Customer Relationship Management (e-CRM)
Online Tutorial T2 - EC Support Technologies: Cloud Computing, EDI,and RFID
Online Tutorial T3 - Business Intelligence, Predictive Analytics, and Data Mining
Online Tutorial T4 - Competition in Cyberspace
Online Tutorial T5 - E-Collaboration, Communication Environments, and Tools
Instructor's Manual :: A comprehensive reference to the materials in the text with teaching ideas and sample responses to all cases, questions and student work.
Testbank :: A variety of true/false, multiple choice and essay questions to assess your students' understanding of the material in each chapter.
Click Here to Visit the publisher for the Instructor Manual & Testbank.
Powerpoint slides :: A comprehensive set of slides (including figures) has been prepared to accompany each chapter of the text.
Click Here to download the PowerPoint Slides.