Special Resources

Appendix: Recommended Resources for Social Commerce
The field of social commerce is changing rapidly. The hundreds of references and links provided in the text may be valid only for a short period. Therefore, it is advisable to look at the dynamic resources (hose that are being kept up-to-date) in this appendix.

Part A – Comprehensive Web sites
Part A includes only URLs for each source. The sources in this part are very comprehensive, including articles, videos, white papers, blogs, etc. You enter these sites and then search for the topic and the type of the resources you need. For example: "social CRM-white papers", or "crowdsourcing- case studies". You can use of course Google to do the same, but you may get better results using our list. Note that some of the sites are broader than social media:

Altimeter Group
Brian Solis
Brint Risk Management
CIO Insight
Clickz Marketing News & Expert Advice
E-commerce Guide
Internet News
E-commerce Times
8th Bridge
E-marketerDigital Intelligence
Forrester Research
The Connected Business
IBM Social
Internet Retailer
LinkedIn Groups discussing Social Commerce
Marketing Conversations
Marketing Sherpe
Shop.org Community
Social Commerce Today
Social Media
Social Media Today
Social Media Examiner
Social Technology Review
Social Text
Tech Crunch
ZD Net

Part B
The resources in this list are more concentrated, frequently dedicated to one topic. Some are not being updated regulary, but they can be very useful:

Information Week: Webcasts and free library on IT and SC.
TechTarget: A useful place for case studies, webcasts, news, and white papers.
SearchCIO: Helps you find many topics.
Silicon Valley: A place for news, community opinions, SC companies, links, and more.
Gartner: Mostly IT resource center, but some SC.
Bitpipe: Comprehensive SC and IT resources.
eSeminars: Large collection of Webcasts, videos, events, and more.
UNC Library: List of SC resources.
CIO:  Index of white papers by topic offered by CIO.com.
Gaurav Bhalla: Insights on customer driven strategies.
Britopian: Social media blog by Michael Brito.
Social Media Guide:  A social media glossary.
The Social Customer: Free e-book on the social customer experience.
SlideShare: Transforming retail into social commerce: Comprehensive slideshow (178 slides) about transforming retail into social commerce.
All things Web 2.0: An open directory of Web 2.0 tools.
National Vulnerability Database: A comprehensive cyber-security database.

Comprehensive Educational Websites

Social Text: Socialtext is an endless source of products/services.
SocialCast: Customer Case Studies.
Social Media Guide: A social media glossary.
What is crowdsourcing: An open source platform where anyone can contribute their thoughts on crowdsourcing history, trends, and developments, and can promote the movement.
Forbes:  Video on open service innovation, crowdsourcing for innovation.
The Social Customer: Free e-book on the social customer experience.
SlideShare: Comprehensive slideshow (178 slides) about transforming retail into social commerce.
IBM on Social Business: The characteristics of a Social Business: a social business is engaged, a social business is transparent, a social business is nimble.
Social Commerce Today: A comprehensive online resource for news, comment and analysis in the field of social commerce.
Fast Company: The benefits of online video and especially YouTube to the social media marketing for SMEs. Social media an overlay that must be applied to existing business functions including marketing, customer care, e-commerce, search…
Bloomberg Business Week: This site contains 577 news and 139 blog items.
TopRank: For companies trying to make sense of social media and online marketing. Essential for planning resources and forecasting outcomes.
Radian6 Social Strategy Blog
Social Media Examiner: An easy guide for businesses to start using social media.
Mashable’s Essential Social Media Resources: Extensive list of social media, and other resources.
Simply Zesty:  25 of the most useful social media resources.
Resource Interactive:  An Interactive Distributed Commerce Platform: Facebook transforms the shopping experience, facilitating checkout and making buying social.
ZD Net: Collection of news articles, blog posts, white papers, case studies, videos and comments relating to social commerce.
IAB:  the Interactive Advertising Bureau is an industry organization all about online advertising practices and standards
Social Media Comparison Charts: Review the comparison charts to understand social media better.
Search Engine Land and Search EngineWatch: to learn more about the current state of search optimization.





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